Featured: Ranked Choice Voting

Secretary of State Matthew Dunlap has unveiled a new section of the State's department website offering several informational resources for voters who are seeking to educate themselves about ranked-choice voting. Voters will see ranked-choice voting beginning with the State Primary on June 12th. Read More

Grow Healthy South Portland
To foster and create vibrant landscapes that protect the health of people, pets, pollinators, and our critical waterways, the City of South Portland is restricting the use of toxic synthetic pesticides on all public and private property starting May 1st. Read More
Thornton Heights / Pleasantdale Projects
Thornton Heights Phase IV construction will begin in April. Click here for project updates from the Department of Water Resource Protection. Read More
Clear Skies Legal Defense Fund
An option for a credit card & Paypal donation is now available. Read More

To see all scheduled City Committee Meetings visit the Calendar

Schedule for City Council Department Budget Hearings: 

  • Monday, March 19 – Manager provides City Council with budget electronically (next day provides hard copy)
  • Thursday, April 5th – (7 pm) School and Municipal budget presentations/public hearing
  • Thursday, April 12th  – Workshop 1 on various department budgets
    • 5:00 p.m. to 5:45 p.m. Library
    • 5:45 p.m. to 6:35 p.m. Human Resources, Civil Service, General Assistance
    • 6:35 p.m. to 7:20 p.m. Planning & Development, Street Opening, Sewer Impact
    • 7:20 p.m. to 8:10 p.m. Police/Dispatch
    • 8:10 p.m. to 8:40 p.m. Executive, Corporation Counsel, City Buildings, Contingency, Abatement, Reserve, County Tax, Grants, Other
  • Thursday, April 19th – Workshop 2 on various department budgets
    • 5:00 p.m. to 5:50 p.m. Fire
    • 5:50 p.m. to 6:20 p.m. Sustainability
    • 6:20 p.m. to 7:10 p.m. Public Works
    • 7:10 p.m. to 8:10 p.m. Parks and Recreation, Harbor Commission, Boat Ramp, Portland Street Pier
  • Thursday, April 26th – Workshop 3 on various department budgets
    • 5:00 p.m. to 5:15 p.m. City Clerk
    • 5:15 p.m. to 6:05 p.m. Water Resource Protection
    • 6:05 p.m. to 7:35 p.m. Transportation, Bus
    • 7:35 p.m. to 8:05 p.m. SPC-TV, Information Technologies
    • 8:05 p.m. to 8:25 p.m. Finance/Assessing, Debt, Employee Benefits
    • 8:25 p.m. to 8:55 p.m. TIF/Economic Development
    • 8:55 p.m. to 9:15 p.m Wrap Up
  • Thursday, May 3rd – 5pm: Final workshop on budget/resolve “parking lot” items/discuss School budget if needed
  • Tuesday, May 15th – (7pm) Public hearing/approval of school budget
  • Tuesday, June 19th – (7pm) Appropriation Resolve

To see all scheduled City Committee Meetings visit the Calendar

For the Week of May 28:

05/28/18   Memorial Day - Municipal Offices Closed
05/29/18   Board of Harbor Commissioners
05/30/18   Economic Development Committee
05/31/18   Board of Appeals


 

Questions and Responses from City Council Meetings:

4/17/18 City Council Meeting: "Who is your primary customer base for the book delivery program?  What specific advertising/information flow do you have for informing residents living independently in their homes about the Book delivery program; how frequently is the information disseminated and by what means? "

Answer from Kevin Davis, Library Director:  As outlined in our policy manual, the library’s Outreach Services department is available to any South Portland resident who is temporarily or permanently homebound (page 31, here):

http://southportlandlibrary.com/library-policy-manual/

To remain on the right side of privacy laws and library ethics, we do not gather or retain detailed statistics on library users, and can only provide anecdotal observations of use, and general statistics related to volume and types of materials used, not who is using what and where.  So, as far as a breakdown of independent living users of the service and users living in housing complexes in the city, that is not information we have, nor is it information that we would have any need to collect.  The only Outreach statistic we have is what I mentioned at the budget hearing – we have delivered in the neighborhood of 2,000 items to patrons with Outreach accounts over the past year.  Outreach Services serves all residents of the city – regardless of their housing situation - with no departmental or staff preference for one over the other – we simply respond to the call.

We provide information about library services in the printed and electronic versions of the policy manual and on our website.  Also, Outreach Services has always been a featured extension when anyone calls the library’s main number (767-7660), and is highlighted as an offered service in an informational handout about the library that we have used in various formats over the years.  As with most promotion of library services which are not events or activities, promotion of Outreach Services is very passive – the information is there, it just needs to be sought out.

New users of the service come to us in several ways.  I know that some of our Outreach customers are established library users whose ability to get out and about changes over time, and they transition from library visitor to recipient of library visits.  Other customers come to us by way of word of mouth, suggestions of caregivers or family members, or simply from the understanding that some libraries offer home delivery and they call us to ask if we do too. I understand from staff that there have been past articles in local papers highlighting this service as well as past efforts made to have the service mentioned in church bulletins.  According to staff, this exposure – at the time – resulted in no measurable uptick in business.   The service is something that staff are aware of and which they talk up to library users in person or on the phone, in appropriate situations.  We could certainly do more in terms of promotion of ALL library services and are only limited by the availability of staff to do both the work of promotion as well as our ability to support potential growth of services. 

I would say that it is probably true that we have a deeper involvement with some aggregate housing developments (Betsy Ross House, specifically), but this is due more to efforts made by the housing management to foster the relationship for the benefit of their residents than any effort made by the library.  Housing complexes often have staff whose responsibility it is to develop programming and activities for their residents, and we’re happy to respond and provide our services if asked.  This service has never come at the expense of any other user, homebound or otherwise.

Speaking specifically of the relationship with the Betsy Ross House, our service to residents there has always been strong, and the relationship predates me.  When we partner with a complex for anything beyond delivery of items, it is with the understanding that any program or activity we are involved with is open to the community at large, and not just for residents of that complex.  The ongoing example of this is the library book group which meets monthly at the Betsy Ross House – this appears in our monthly calendar of events along with all “in the library” events.

As for the South Portland Housing Authority bus, that is a question for them – we welcome any and all visits and would love to have any organization who wishes to bring people to us to do so.  However, someone living in a facility which provides transportation for residents would not preclude them from requesting – and receiving – direct service from us.

South Portland City Hall
25 Cottage Road
South Portland, ME 04106
(207) 767-3201

Hours of Operation
Monday through Friday
8:00am to 4:30pm

The Treasury Office and the City Clerk's Office remain open on Thursday  evenings until 6:30pm for the convenience of the public.


 

SPC TV
SPC TV

Watch live and archived city meetings online.


 

All city offices, including Public Works and the Transfer Facility, will be closed on the following dates:

 2018

                                                     January 1                         New Year’s 2018
                                                    January 15                      Martin Luther King Day
                                                     February 19                        Presidents’ Day
                                                      April 16                              Patriots’ Day
                                                      May 28                              Memorial Day
                                                      July 4                            Independence Day
                                                  September 3                            Labor Day
                                                    October 8                            Columbus Day
                                                  November 12                        Veterans Day (Observed)
                                                  November 22                        Thanksgiving Day
                                                    December 25                           Christmas
                                                     January 1                        New Year’s Day 2019

NOTICE: Under Maine's Freedom of Access (“Right to Know”) law, documents - including e-mail - in the possession of public officials about city business are classified as public records. This means if anyone asks to see it, we are required to provide it. There are very few exceptions. We welcome citizen comments and want to hear from our residents, but please keep in mind that what you write in an e-mail is not private and could show up in the local newspaper.