Update:  July 1, 2021:

Effective July 1, 2021, the mask requirement will be dropped for the Library and community centers, consistent with the Governor's revised orders. Masks are still recommended for those under age 12 and those of any age who are not fully vaccinated.




Update: May 27, 2021

Revised COVID Safety Protocols, Effective June 1, 2021




Update: March 18, 2021:








Update: January 11, 2021: 

On Monday, January 11, City facilities will re-open to the public, with some exceptions. Note that many services will continue to be available by phone, online, or by mail. As much as we miss seeing residents and business owners, we ask you to consider taking advantage of one of these methods and avoid visiting us in person if possible. Click here for a directory of online services.
If you must come in person, please take a moment and scan yourself with the automated temperature scanner, located at the entrance of each building. It will look like an iPad on a stand. If you have a high temperature reading after three tries, you must exit the building immediately as you may have a fever and possibly COVID-19. (Note: you could also be asymptomatic and have COVID without a high temp reading.)
Here is the status of each facility/service as of January 11, 2021:
Bus Service: Maximum capacity remains at 20/bus.
City Hall (Executive, Clerk, IT, HR, Sustainability, GA): Open without appointment via rear entrance only. GA by appointment only.
Community Center (Recreation): Limited opening for Recreation - masks required for all events. Use Nelson Rd entrance.
Community Center (Finance): Appointment only through end of the month at least; walk ins as allowed. Call 767-7612. Use Nutter Road side of facility.
Hamlin Building (Code Enforcement, Planning, Economic Development): Appointment only.
Library: Closed to the public, curbside pickup still available.
Public Safety (Central Fire, Police): Foyer area open as usual, no appointment.
Municipal Services Facility (Bus, Public Works, Parks): No appointment necessary.
All Other Facilities: By appointment only.
Outdoor Parks, Trails, Etc.: Remain open but MASKS REQUIRED per Governor's Order.
NOTE: School facilities are controlled by the School Board and Superintendent. Contact the SPSD for information on the status of those facilities.




Update:  November 6, 2020



Starting June 1, city buildings will begin to reopen to the public. For the month of July and August, there will be no major changes to the status of municipal building operations, with the exception of the Community Center that has announced a Phased Reopening Plan starting August 17.  Please see below for more information.

In all city buildings, physical social distancing will be observed and masks will be required to be worn for all staff and visitors.  If you do not have a mask, one will be provided.  Notices are placed at the entry of the buildings informing visitors of the building's policies.  If you do not feel well, please do not enter city buildings.  

Many services can be done over the phone, by mail or online.  A list of online services can be found here.



The Library will remain closed until further notice.  The Library is operating curb-side pick up only. 


Outdoor Recreation:

Playgrounds are open as of June 22, 2020.  Tennis courts are open as of May 15.  The golf course is open as of May 15.  Outdoor basketball courts are open as of July 24. 

All trails, parks, and Willard Beach remain open so long as proper social distancing can be maintained.



On July 1, 2020, the following buildings will be open by appointment only:


City Hall (25 Cottage Rd), EXCEPT for the Finance Office (starting July 1):


  • Traffic into City Hall is limited to the back entrance (facing Ocean Street).  Please park in our parking lot.
  • You will be allowed into the building at the time of your appointment.
  • Bathrooms are available to the public on the first floor only.   
  • City Hall will be open from 8:00am until 4:30pm Monday-Friday (Thursday until 6:30pm starting July 16). 
  • Passport appointments are not being taken at this time.
  • As of July 1, the Finance Office will begin taking customers without appointment.  Only three individuals will be allowed in the Finance Office at a time.  The door attendant will be monitoring traffic into City Hall. 
  • Social Services may be scheduled by appointment (207) 767-7617.

Assessor's Office (41 Thomas St)


Planning & Development (Planning, Code Enforcement, Economic & Community Development) (496 Ocean St)



The following municipal buildings will open to the public starting June 1, without appointment:


Municipal Services Facility/Transfer Station (929 Highland Ave)

  • The public will be buzzed in to the facility, though no appointment will be necessary.
  • Only one visitor at a time will be permitted inside, and 6' social distancing must be maintained if waiting to enter.
  • At both Municipal Services and the Transfer Station, appropriate face coverings will be required for visitors. Staff who come within 6' of the public or other employees will also be required to wear a mask and other personal protective equipment as needed.
  • A residential or contractor vehicle permit will once again be required to enter the Transfer Facility, effective June 2. Vehicle permits can be obtained at the Municipal Services Facility without an appointment (or at City Hall, by appointment) if you don't yet have yours.


Water Resource Protection (111 Waterman Drive)

South Portland Community Center (21 Nelson Road)

  • The front desk will be open for program registration, purchasing golf passes, accepting payments, etc.
  • Starting July 1, front desk hours of operation will be: Monday – Friday, 8:00am-4:30pm.
  • Please consider doing business online at www.sopoparksrec.com if possible.
  • The desk area will look different as we have added safety shields.
    Traffic into the Community Center is limited to the Nelson Road side only (doors that face the High School). Nutter Road side doors will remain locked.
  • Bathrooms are available to the public on the first floor only.

 Phase I reopen plan.PNG