Notice of Public Hearing - Fare Increases

Title VI Notice 
Title VI Complaint Procedures
Title VI Complaint Form

Rules of Conduct - Bus Service

Title VI Plan - 2018 DRAFT


Holiday Season Schedule  

We will be running a regular weekday schedule

on Indigenous Peoples Day Monday, October 12th

 See new Rt 21 Schedule effective Oct. 12, 2020







Transportation Department 

City Bus Service 

Welcome to the City Bus Service Home page. Here you can check schedule information, find out what's new and upcoming, send us e-mail, and send comments.

Office Hours are 5:00 AM to 8:00 PM Monday through Friday and 9:30 A

M to 8:00 PM on Saturday & Sunday.

Office Phone (207) 767-5556. The times above do not reflect the time tables of the buses so check the schedule information on the related pages, and if you have any questions please feel free to call, one of our courteous dispatchers would be glad to assist you in any way. Schedules are also available on any of the buses, Hannaford's, Shaw's or City Hall in South Portland.

Donna Tippett, Director of Transportation Department
Richard Sargent, Operations Supervisor


ROUTE 21 WEEKDAY SCHEDULE CHANGE: Effective Monday October 12, 2020 Rt 21 will be running a reduced schedule.  There will only be one Rt 21 bus.  Please pickup a Rt. 21 flyer on the bus or at Millcreek Hub that includes the new schedule. Route 21 Rack No 2020 Reduced.pdf

FARE COLLECTION RESUMES - Beginning October 1, 2020r fare collection will resume. Riders will pay using the new electronic fare system or cash. Riders paying cash will only be able to transfer for free on South Portland bus routes.

Updated Fare Prices: HERE

  The new system is called DiriGo TouchPass (LINK to website with info) 

  • DiriGo TouchPass Mobile App --
    Download TouchPass Transit on your smartphone, click on DiriGo,
    Register your account, add money using a credit or debit card, and scan the QR code from your phone on the reader when you board the bus, find a seat. Information and Directions - HERE
    --- OR
  • DIriGo TouchPass Card -
    Get your card (visit for list of locations), register your card, add money to your account using a credit or debit card OR visit the METRO Pulse at Elm Street, Saco Transportation Center, South Portland City Hall, or your local CVS (look for more options soon!) to add money to your DIriGO TouchPass Card; tap your smartcard to the reader when you board the bus; find a seat.
    Information and Directions - HERE
    -- OR
  • PAY CASH (Exact Change) -- NEW FARE PRICES:
    Full Local Fare is now $2.00 | Reduced Fare is $1


The capacity has been raised to 30 riders per bus.  Masks or face shields must be worn by all riders at all times.



10/12/20 - Effective Tuesday 10/13/20, we will be back to using E St. for all inbound and outbound trips to and from Millcreek Transit Hub.

The following stops are closed until further notice:

The following Knightville tops will remain closed as the CMP project continues:

1202 Ocean St. + A St.


1203 Ocean St. + A St.

1204 Waterman Dr. + B St.

1205 Waterman Dr. + B St. 

Please call dispatch if you are unsure of your boarding options.